Plant Quality Head

Job Title Plant Quality Head Department Quality Assurance & Quality Control (QA/QC) Location Concrete / RMC / Cement / Precast Manufacturing Plant Reporting To Plant Head / Operations Head / Regional Quality Head Supervises QC Engineers, Lab Technicians, Plant Quality Team Job Summary The Plant Quality Head is responsible for leading, implementing, and maintaining the Quality Management System across the concrete plant to ensure consistent production of high‑quality concrete in compliance with statutory, customer, and project requirements. The role involves strategic oversight, team leadership, process improvement, and direct coordination with operations, customers, and external auditors. Key Responsibilities 1. Quality Strategy & Leadership Define and implement plant-level quality objectives, policies, and KPIs Lead the Quality Control and Quality Assurance teams Promote a strong quality culture across plant operations Ensure compliance with company quality standards and client specifications 2. Quality Control & Assurance Oversee testing of raw materials, fresh concrete, and hardened concrete Ensure compliance with IS / ASTM / BS / EN standards Approve concrete mix designs and mix trials Monitor variability in concrete strength and workability trends Investigate non‑conformities and implement corrective & preventive actions (CAPA) 3. Process & Systems Management Implement and maintain QMS, ISO 9001, EMS, OHS compliance (if applicable) Develop SOPs for plant, laboratory, and site quality activities Ensure calibration and maintenance of all testing equipment Drive continuous improvement initiatives (Kaizen, Six Sigma, Lean where applicable) 4. Customer & Project Interface Act as the primary quality interface with customers, consultants, and auditors Handle technical complaints and root‑cause analysis Support major pours, trials, and high‑risk concreting works Provide technical guidance to site teams and customers 5. Audits & Compliance Prepare and represent the plant during: Internal audits Client audits Third‑party certification audits Ensure statutory compliance with applicable building codes and standards Maintain quality records, reports, and traceability documentation 6. Team Management & Development Recruit, train, and mentor QC Engineers and Lab Technicians Assess team performance and conduct competency evaluations Conduct technical training on standards, testing, and best practices 7. Reporting & Analysis Review and analyze quality data, trends, and test results Submit monthly quality performance reports to management Drive reduction in rework, customer complaints, and material wastage Technical Skills & Knowledge In‑depth knowledge of: IS 456, IS 10262, IS 516 ASTM / EN standards (preferred) Expertise in: Concrete mix design & optimization Quality audits and compliance systems Statistical quality control and trend analysis Strong understanding of batching plant operations Behavioral & Leadership Competencies Strong leadership and decision‑making capability Excellent communication and client handling skills Analytical and problem‑solving mindset High integrity and attention to detail Ability to work under pressure and manage multiple priorities Working Conditions Plant and site-based role Will involve audits, site visits, and customer meetings Occasional travel may be required