F&B & Digital Ordering Promoter

Key Responsibilities

1. Increase F&B Orders for Grab & Go Engage passengers near Grab & Go zones to highlight quick-serve options. Promote fast-moving menu items and combo offers. Support passengers in placing orders via QR/Tab/Kiosk.

2. Timely Delivery Coordination for Boarding Bites Ensure orders routed to concessionaires are prepared and dispatched on time. Escalate delays to the supervisor and ensure on-ground closure. 3. Push Boarding Bites Orders via Tab & Kiosk Assist passengers in using digital devices (tabs/kiosks) for pre-boarding food orders. Ensure devices are functional and report downtime immediately. Drive awareness of the “15 Min Delivery” proposition.

4. Promote Food Court Ordering via Kiosk (Skip the Queue) Encourage passengers to use kiosks instead of standing in queues. Guide them step-by-step through kiosk ordering. Monitor queue lengths and position yourself at high-traffic nodes.

5. Adani One App – Offer Adoption & Redemption Promote app downloads among passengers. Explain ongoing offers, schemes, and loyalty benefits. Assist users in redeeming app-based deals at F&B counters.