IT Support Executive

Job Summary:

The IT Support Executive is responsible for supporting, developing, or maintaining IT systems and infrastructure, ensuring reliable and secure technology operations.

Key Responsibilities:

• Support, configure, and maintain systems/applications within scope of the role.
• Troubleshoot and resolve technical issues raised by users or systems.
• Assist in the implementation of new systems, tools, or upgrades.
• Maintain documentation of processes, configurations, and issue resolutions.
• Ensure compliance with IT security policies and best practices.
• Collaborate with cross-functional teams to support business requirements.
• Monitor system performance and escalate critical issues as needed.

Requirements:

• Bachelor's degree in Computer Science, IT, or related field.
• Strong knowledge of relevant tools, systems, or programming languages.
• Good analytical and problem-solving skills.
• Ability to work independently and manage multiple tasks.
• Good communication skills to liaise with technical and non-technical stakeholders.

Benefits:

Health, dental, and vision insurance.Provident fund / retirement benefits as per company policy.Paid time off and holidays.Opportunities for skill development and career advancement.